1. Understand total window U-value versus glass U-value
Window performance is specified by U-value, which measures heat loss per square metre per degree of temperature difference. Lower is better.
Two U-values are commonly quoted: glass-only U-value (Ug) and total window U-value (Uw). The total Uw includes the frame and the edge-of-glass spacer, both of which typically perform worse than the glass itself.
For certified Passive House, the target is Uw below 1.0 W/m²K, and preferably below 0.85 W/m²K. This is significantly better than standard double-glazed units in Australia, which typically achieve Uw 2.0 to 2.5 W/m²K.
When comparing window quotes, insist on Uw, not Ug. A supplier who only quotes glass U-value is either uninformed or hiding poor frame performance.