About
BuildPilot is no-cost for most consumers to use. We need to make money to keep the platform running and improving. Here's exactly where our revenue comes from - no fine print.
We don't sell leads. You only pay BuildPilot when a customer we introduced commits to your business. Advertising is separate and never influences who we recommend.
Some platform features (like advanced AI tools, quote comparison, defects scanning and the project health dashboard) are part of a paid subscription. You can use the platform fully without a subscription if you prefer.
BuildPilot offers a paid One to One Support service. A real person walks alongside you through your project - shortlisting suitable businesses, reviewing contracts, pressure-testing quotes and providing oversight. It's a separate paid service governed by its own One to One Support Agreement.
Businesses can pay to advertise on BuildPilot. Paid placements appear in clearly labelled Featured, Sponsored or Advertisement slots and are visually separate from organic recommendations. See the Advertising Policy.
When BuildPilot introduces you to a business and you become their customer, the business may pay us a Success Fee. We only get paid when the customer we introduced commits to the partner's business, for example, signs a contract, accepts a quote, or pays a deposit. We do not charge partners for enquiries, leads or contact details. These commercial arrangements do not influence the order of organic recommendations. See the Commercial Disclosure.
The recommendation engine ignores commercial relationships entirely. A business cannot pay to climb the organic ranking. If you ever want to understand a specific recommendation, ask us at home@buildpilot.com.au.
How recommendations work
Success Fee & Commercial Disclosure
Advertising & Featured Placement Policy
Platform Terms of Use
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