Case Study · Adelaide, SA
“Support that continued through every stage of the build, including a builder liquidation mid-construction.”

By George Giannakakis · M.Arch · RLA300580 · HIA Industry Judge
Last reviewed: · How we research
Project type
New home build with mid-build builder transition
Region
Adelaide
Suburb
Adelaide
Council
South Australia
Block type
Existing block
The Situation
The Anyek family came to BuildPilot early in their journey, unsure which builder was right for their project. They were initially working with a boutique builder who specialised in custom homes, but there were early concerns around both design and pricing. The layout was not making the most of the block, and the numbers they were receiving did not give them confidence. They felt like they were not getting the right advice and needed a clearer direction.
Approach
Initially, we worked alongside the original builder to improve and refine the design, ensure the layout made better use of the block, and bring more clarity to pricing and inclusions.
When the builder went into liquidation, the focus shifted quickly. We assisted with liaising with the insurer to understand the claims and completion process, so the clients knew exactly where they stood.
The stage of construction was reviewed and the remaining works identified. Updated pricing was organised so the outstanding scope was transparent before any new builder was engaged.
Our builder network was leveraged to secure a second builder willing to step in. A medium-sized builder was selected with the capacity and flexibility to take over at a late stage and carry the project through to completion.
Outcome
Despite the disruption of a mid-build liquidation, the home was completed with a significantly improved design outcome and a clear path forward after the builder transition. Continuous involvement from before construction began through to handover meant the clients always had structured guidance during what is one of the most stressful situations a homeowner can face.
Key Takeaways
This project shows how important it is to have support not just at the beginning, but all the way through. When things go to plan, it helps refine decisions. When things do not, it becomes critical in navigating the situation and keeping the project moving.
"We were unsure which builder was right for our project. BuildPilot assessed our situation and matched us with a fantastic builder who delivered exactly what we wanted. We could not have done it without their help.". Anyek Residence, Adelaide, SA
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